Last updated: 1 October 2026
This privacy policy explains how the Easy TransBook mobile app (“the app”), published by Client Care Solutions (CCS-Global), Egypt, handles information. The app helps you search and book train, bus and ferry tickets on book.easytransbook.com.
1. Information the app keeps on your phone
- Recent searches, your chosen currency and language.
- Trips you choose to save in “My trips” (booking reference, route, date, time and an optional passenger name) and the reminders you set.
This information is stored only on your device. We do not send it to our servers, and it is deleted when you remove a trip or uninstall the app.
2. Bookings and payments
Searching, booking and payment happen on the booking pages at book.easytransbook.com, which are operated by our booking-technology partner. Passenger details and payment information you enter there are processed by that partner and its payment providers under their own privacy policies. The app does not read or store your payment details.
3. City search
When you type a city name, the text you type is sent to our booking partner’s location service to suggest matching cities. No personal information is attached.
4. Push notifications
If you allow notifications, the app uses Google Firebase Cloud Messaging to deliver offers, news and service messages. Firebase assigns your device a random token so messages can reach it. You can turn notifications off at any time in your phone’s settings. Trip reminders are created on your phone and do not use our servers.
5. What we do not do
- We do not sell your data.
- We do not use advertising or tracking SDKs.
- We do not access your contacts, photos, location or microphone.
6. Children
The app is intended for adults booking travel and is not directed at children under 13.
7. Your choices and contact
You can delete saved trips in the app, disable notifications in your phone settings, or uninstall the app at any time. For any privacy question or a data request, contact us at Management@ccs-global.net or WhatsApp +20 105 559 9553.
Client Care Solutions (CCS-Global), Egypt — ccs-global.net
8. How to request deletion of your data
To ask Client Care Solutions (CCS-Global), developer of the Easy TransBook app, to delete your data:
- Send an email to Management@ccs-global.net with the subject “Easy TransBook data deletion request”, or message us on WhatsApp at +20 105 559 9553.
- Include the email address or phone number you used for your booking, and your booking reference if you have one.
- We will confirm your request and complete it within 30 days.
We will delete the personal details we hold about you and ask our booking partner to delete booking data it does not need to keep. Some booking and payment records may be kept for the period required by tax and accounting law. Information stored only on your phone (saved trips, settings) is deleted by removing it in the app or uninstalling the app.