CCS Client Care Solutions

Category: (KU) Kuwait Airways

  • Kuwait Airways 6H tax in YQ

    Kuwait Airways 6H tax in YQ

    Dear Valued Agent,

    Good day,

    Please note that for 1S (Sabre) users, the “6H” fee is now included in the “YQ” tax due to system limitations.

    🛑 To avoid ADMs, kindly ensure that:
    🔹 Refunds should be processed manually.
    🔹 YQ should be refunded AFTER deducting the 6H fee.

    This update is necessary as the system currently cannot separate the 6H fee from YQ during auto-refunds.

    We appreciate your immediate attention to this matter. Please apply this guideline with all applicable refunds going forward.

    For any inquiries please do not hesitate to contact our ticketing office 01-985180

  • Flight Cancellation

    Flight Cancellation

    Due to the current political situation ,please be advised that the Extra Flight KU1503/KU1504 on 18Jun25 has been cancelled.

    For further information please do not hesitate to contact our ticketing office 01-985180